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  • More
    • Home
    • WHAT WE DO
    • UPCOMING EVENTS
    • PREVIOUS EVENTS
    • Contact Us
    • Support & Guidance Hub
    • DONATION PAGE
    • More
      • Play at home with Natalie
      • Confidentiality
      • Disclaimer
      • Feedback
      • PARENT/CARER PAGE
  • Home
  • WHAT WE DO
  • UPCOMING EVENTS
  • PREVIOUS EVENTS
  • Contact Us
  • Support & Guidance Hub
  • DONATION PAGE
  • More
    • Play at home with Natalie
    • Confidentiality
    • Disclaimer
    • Feedback
    • PARENT/CARER PAGE

About YOUR'E NEVER ALONE CIC

About You’re Never Alone CIC

You’re Never Alone CIC is a community-led organisation created to support parents and carers of children with SEND (Special Educational Needs and Disabilities). We provide a safe, inclusive, and understanding space for families to connect, share, and grow—because we know what this journey really feels like.

The organisation was founded by Ellen, a parent who experienced first-hand the challenges, isolation, and emotional strain that can come with raising a child with additional needs. Her vision was to create a community where no parent or carer ever felt alone—somewhere built on empathy, lived experience, and genuine understanding.

Caprice, who began as an attendee at the group, joined as a volunteer last year. As a parent of children with SEND herself, she found strength and support through the group, and quickly discovered a passion for helping others within the same community. Together, Ellen and Caprice bring warmth, authenticity, and real-life understanding to everything we do.

At You’re Never Alone CIC, we offer:

  • Inclusive Family Events during school holidays, such as our Summer and Easter SEND days, designed for parents/carers and children to enjoy activities together in a welcoming space.
  • Weekly Support Groups during term time, providing a safe and non-judgemental environment for parents and carers to talk, learn, and care for themselves.
  • Educational Talks & Workshops, including expert-led sessions on topics like PDA, to help families feel more informed, empowered, and supported.

Our dream was to build a community within a community—and we truly feel we’ve achieved that. Over the past few years, we’ve seen real friendships form and lasting support networks develop. Everything we do is rooted in lived experience, kindness, and the belief that nobody should face this journey alone.

Our Aim

Our Mission at You’re Never Alone CIC

At You're Never Alone CIC, our mission is to provide confidential, emotional, and practical support to parents, carers, and family members of children with Special Educational Needs and Disabilities (SEND)—especially those who are socially isolated or vulnerable.

We’re here to be a listening ear, an invisible friend, and a source of real, judgement-free support. You can reach us via Facebook, Instagram, telephone, and email—however you feel most comfortable.

We aim to:

  • Offer accurate information and signposting to other trusted support groups, organisations, and services across the Croydon Borough, with plans to expand into neighbouring areas.
  • Empower, encourage, and enable families to take control of their own lives by giving them the tools, confidence, and knowledge to make informed decisions.
  • Train and support our staff, volunteers, and support line workers through ongoing development and learning opportunities.
  • Welcome feedback to help evaluate, improve, and shape our services based on the real needs of our community.
  • Continually review and assess what we offer so that we can adapt and grow to better serve those who need us.

Copyright © 2025 YOUR'E NEVER ALONE CIC - All Rights Reserved.


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✨2 Millions steps for June ✨

 

You're Never Alone CIC: Walking 2 Million Steps to Keep Our Support Going

At You're Never Alone CIC, we understand the challenges that SEND parent/carers face daily—the strength it takes, the obstacles they overcome, and the importance of having a strong support system. 

Founded by a SEND parent, our organisation was created to ensure no SEND parent/carer ever feels alone on their journey.

This June, we’re walking 2 million steps together alongside parent/carers in a collective effort, to raise essential funds that will keep our organisation running .

Donate and help make a difference? 

DONATE NOW👣👣🩵❤️

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